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Rule
Holidayourself.com is a belief held by all subscribers whether they’re tenants, guests, managers or owners. All users operate in line with the criteria and ideas of the site by guarantying the respect and satisfaction of each consumer in the best possible way.
From all applicants intended to advertise with us, we demand:
1The clarity of the information given .2 Conformity between characteristics, real condition of your property and the description upon the site, therefore the accuracy of it in terms of dates, availability and cost-price; without unwanted surprise…(In accordance with the Italian Law,rf. Articolo 1375 del Codice Civile)
3 The Accommodation: (whatever the type) in safe and good conditions and fully furnished for hosting. It is also expected assistance on behalf the management for what concern any inconvenience that might occur with the property. In the event of a wrong description, our insurance will only benefit the occupants.The tenant will be looked after and taken care of unlike it usually happens with most deals through privates on the net.
4 Update of planning for availability in order to maintain the quality of the service as the details provided by holidayourself.com. (a key point to join the principles of our vacation group). Such to favourite and speed up the procedures in organizing the journey with no time wasted.
From all diy tourists who can trustfully rely on holidayourself.com, we expect:
1 The clarity of the information given.
2 Respect for the selected accommodation and all that belongs to, alongside its neighbourhood, avoiding any alteration or damage to the property assigned.During the permanence of vacation the tenant is held responsible for self-caused accidents (such as causing fire or flooding) for which we advice to purchase an insurance.Neither the tenant nor the owner of the property has the right to change it during the contracted period unless specified so through a written deal among the parts.Taking into account the possibility to replace any malfunctioned piece of equipment provided by the management as included in the deal for a more pleasant stay.
3 Completion of the feedback form provided. It’s quick and easy and will provide valuable information about the vacation and the service being offered, in doing so you will also ensure a better service for others and help us to improve!!
Holidayourself.com and its stuff are committed towards the pursuit of success, guarantying the satisfaction of each user and making sure that:
1All members behave in accordance with the rules of fair trade; any event of misconduct by the subscribed will lead to immediate cancellation of the advert and no refunds will be given. So it will for all the adverts that defer from clarity and the criteria established by holidayourself.com. This site itself relies on the quality of the adverts to increase the number of its members, is therefore in our interest that such quality must be maintained and respected.2 The confidentiality upon the utility of the information provided ensuring their use exclusively to the members.
